Cookie Policy

Last Updated: 11/1/2025
Effective Date: 11/1/2025
Website: www.trusimplay.com

At TruSimPlay, your privacy and online experience are very important to us. This Cookie Policy explains how we use cookies and similar technologies to improve our website functionality, personalize your experience, and enhance our marketing efforts. By continuing to use our site, you agree to our use of cookies as outlined below.

For more information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.

What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you browse a website. They help websites recognize your device and remember your actions and preferences, such as login information, cart contents, or browsing history over time.

Why We Use Cookies

We use cookies to:

  • Enhance Your Experience: Personalize content, save login sessions, and remember your preferences for future visits.
  • Improve Website Functionality: Track how users interact with our site to help us optimize design, navigation, and usability.
  • Analytics: Understand user behavior and site performance through tools like Google Analytics to improve our offerings.
  • Marketing & Advertising: Deliver ads that match your interests based on browsing behavior using tools such as Google Ads or Meta (Facebook) Pixel.

When you first visit our site, you may see a banner or pop-up requesting your consent to use non-essential cookies. You can accept, decline, or adjust your preferences at any time through your browser settings or cookie controls.

Types of Cookies We Use

  • Essential Cookies - Required for core site functions such as navigation, cart management, and secure checkout. These cannot be disabled.
  • Performance Cookies - Collect anonymous data on site usage (for example, most-visited pages or bounce rates) to help us improve speed and usability.
  • Functional Cookies - Store your preferences (such as language or region) to deliver a more personalized browsing experience.
  • Analytics Cookies - Track interactions on our site to help us understand how visitors use our pages and identify areas for improvement.
  • Targeting & Advertising Cookies - Monitor your activity across websites to deliver relevant ads and measure the effectiveness of our marketing campaigns.

Cookies may remain on your device for varying periods of time. Some expire when you close your browser (session cookies), while others remain until manually deleted or expire automatically after a set period (persistent cookies).

Third-Party Cookies

We may use trusted third-party tools, including but not limited to:

  • Google Analytics
  • Meta (Facebook) Pixel
  • Shopify Marketing Integrations

These providers may set cookies that track your behavior across different sites. Please review their respective privacy policies for details on how they handle data.

Managing Your Cookie Preferences

You have control over cookies through your browser settings. Most browsers allow you to block or delete cookies as needed.

Here are quick links for managing cookies in popular browsers:

Please note: Disabling cookies may impact certain features or limit your ability to use parts of our site, such as checkout or personalized recommendations.

Do Not Track (DNT)

Some browsers offer a “Do Not Track” (DNT) feature that lets you signal to websites that you do not wish to be tracked. While there is currently no universal standard for recognizing DNT signals, TruSimPlay respects your privacy preferences and will not use cookies to track activity where DNT is enabled.

Updates to This Policy

We may revise this Cookie Policy periodically to reflect changes in laws, technology, or our data practices. Any updates will be posted on this page with a new effective date.

Contact Us

If you have any questions about this Policy or how we handle your information, please contact us using the details below. TruSimPlay is owned and operated by Veluxe Collections LLC.

TruSimPlay
7901 4th St N, Ste 300
St. Petersburg, FL 33701, USA
Email: support@trusimplay.com
Phone: 1-855-522-8787
Hours: Monday–Friday, 9AM–6PM EST
Chat With Us: Available during business hours on our website

At TruSimPlay, we believe transparency builds trust. Our goal is to make your simulator journey seamless, secure, and personalized while respecting your privacy every step of the way.