Elite Screens Policies

Manufacturer Returns & Warranty Policy

Elite Screens Policy:

• Return Merchandise Authorization (RMA):
  1. An RMA number is required for all returns.
  2. RMA numbers are valid for 15 days from the date issued.
  3. Returns without a valid and clearly visible RMA may be refused.
• Return Shipping & Packaging:
  1. Customers are responsible for return shipping costs.
  2. Products must be properly packaged to prevent damage; improper packaging may void warranty coverage.
     
• Processing of Returns:
  1. After receiving the product, Elite Screens may replace the item or part at no charge, using new or refurbished components.
  2. Replacements depend on stock availability.
     
• Liability & Warranty Coverage:
  1. Elite Screens’ liability will not exceed the product’s original retail price.
  2. Replacement parts inherit the remaining warranty period of the original item.
     

*We consider our impact screens a wearable item and the life of them will vary according to their use. Avoid using golf balls with scuffs or markings to maximize the life of the screen. If possible, use new golf balls. Some creasing may occur but may be removed with a steamer and/or light ironing set to no higher than Polyester.

• 2-year limited warranty, and 3-year warranty for ENR-G – Education, Non-profit, Religious and Government/Military organizations
• Lifetime Tech Support by Elite Screens via email, phone or Online Form.
• Full limited warranty details found HERE