D-BOX Generation 5 4250i Haptic System (1.5" travel range, 4 actuators)

If you plan to mount this system to an Advanced SimRacing chassis or any other aluminum profile-type chassis, you will need a set of Advanced Mounting Brackets for D-BOX Haptic Systems, available here.

For sim racers looking to take their driving experience to the next level, the D-BOX G5 haptic system delivers the ultimate upgrade. Combining motion and vibrations in a single, high-end package, the G5 provides incredibly precise cues that feel as real as driving an actual race car. Licensed by the FIA, this latest generation of haptic technology is ultra-realistic, exceptionally precise, and built for long-term reliability.

The G5 improves upon the success of the G3 model by offering a compact design that requires only a single, discreet controller to operate complete 2- or 4-actuator setups. It also debuts D-BOX’s new “adaptive gaming mode,” enabling users to create and customize their own haptic experiences directly from the Game Center. This powerful blend of performance, flexibility, and ease of setup makes the G5 the ultimate add-on for any serious sim racing enthusiast.

Comparison Chart

What's Included

• 1x Haptic Bridge
• 1x USB A to USB B Cable
• 1x 10” USB extension cord
• 1x Power Supply
• 1x Plug Lock Insert
• 16x Mounting screws
• 4x Haptic Actuators with RJ45 wires pre-inserted
• 3x Power Cables + 2x ‘’Y’’ Splitter
• 4 x Non-Captive Endings
• Quick Start Guide for Generation 5 Haptic Systems

Specifications

• Complete haptic package of BOTH vibrations and motion feedback all from the G5 system. No shakers or other devices required.
• Granular, subtle feedback perfected by working with professional drivers and the FIA that translates into precise cues such as traction loss, to create an extremely realistic and immersive haptic experience.
• Feedback easily tailored to your exact likings in our Game Center, where you can toggle features and create different user profiles.
• Easy setup process from hardware to software and simple cable management.
• Access to a vast catalogue of content and games (over 90 games), with premium high-fidelity haptic feedback created in collaboration with gaming studios for ultimate realism.
• A single, smaller new processor for all 4 actuators, for a considerable space gains when mounting to any setup & significantly less wiring on installation. • Simple RJ45 (ethernet) connections from each actuator to the processor for a much smaller and faster setup, as well as simpler manipulation if a modification in actuator setup is required.
• Instant selection of the desired voltage (110V or 230V) with simple switch for more flexibility with 2-in-1 solution. Safety mechanism in place to prevent user error.
• Little to no maintenance required.
• Watch movies, series & more, right from your sim racing rig. With the new D-BOX Coded Video Mode, you have access to more than 2,200 movies, television series, music and more to be enjoyed with D-BOX's high-fidelity haptic feedback right from your sim racing rig!
• The ALL NEW ability to experience ANY PC game with haptic feedback thanks to NEW D-BOX Adaptive Gaming Mode

Software

 D-BOX GameCenter (Interface) & MotionCore (Driver) available HERE

Manufacturer Shipping Policy

At TruSimPlay, every product is hand-selected from the most trusted names in simulation. We partner directly with premium manufacturers to ensure authentic products, expert support, and a seamless ownership experience, all in one place.

Note: This product ships directly from Advanced SimRacing, the official distributor for D-BOX systems. Shipping times, carriers, and rates are determined by Advanced SimRacing and may differ from TruSimPlay’s standard terms.

• FREE SHIPPING over 100$ to all of the Continental U.S. and Canada (excluding Yukon, Northwest Territories & Nunavut). 
• We ship from Montreal in Canada.
• All shipments are sent out with SIGNATURE REQUIRED. If you cannot be home to receive your shipments, you need to contact the carrier and request a re-delivery, or a hold for pick-up at an access point.
• If you refuse your incoming shipment for any reason, and that results in item(s) being returned to Advanced SimRacing's headquarters in Montreal, you will only receive a refund equivalent to 90% of the invoiced goods. Advanced SimRacing will not reimbursed any fees or tariffs charged by the carrier.
• We are unable to guarantee any order modifications after an order is fulfilled.
• Once your package is out for delivery, we are unable to process any delivery address changes.
• Our typical lead time before shipping out orders is 5 to 7 business days. This varies depending on the purchased items and our shipping queue.
  
• D-BOX G3 is made to order and can take 1 to 3 weeks before shipping.
• Once the items have shipped, transit time typically takes between 2 and 4 business days
• Please note that all large items, such as our SimRacing Chassis, Monitor Stands and Racing Seats, might not arrive on the same day as other parts of your order. Because of their weight and size, these boxes get sorted differently at our shipping partner's logistics hub.
• Advanced SimRacing DOES NOT COVER California's Use  Tax. Tax collected by retailers in California is called sales tax, and the retailer is responsible for reporting and paying the tax to the state. When an out-of-state or online retailer doesn't collect the tax for an item delivered to California, the purchaser may owe "use tax," which is simply a tax on the use, storage, or consumption of personal property in California.

Manufacturer Returns & Warranty Policy

Our return policy offers a 30-day window for requesting a return on all items, except for electronic products which have a 14-day refund policy. This means that you have 30 days from the date of receiving your item to initiate a return, with the exception of electronic products which have a 14-day refund policy. However, return shipping costs are not covered in our refund policy. Furthermore, a 15% restocking fee will apply to any and all open box items that are being returned to Advanced SimRacing's warehouse.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start the return process, you can contact us at info@advancedsimracing.com. If your return is accepted, you will have the responsibility to select your preferred carrier, prepare the items for shipment and hand them off to your carrier. Items sent back to us without first requesting a return will not be accepted.

Take note, any return not processed through the official return procedure will incur a 15% restocking fee.

Disclaimer: Shipping fees are a non-refundable service.

You can always contact us for any return-related question at info@advancedsimracing.com

• Discounted Items - Items that have been purchased at a discount are NON refundable if the box has been opened. For a return to be accepted, the box must be sealed. Any discounted items returned by the buyer with an open box will be shipped back to the buyer at their expense.
• Damages and Issues - Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
• Exceptions / Non-returnable Items - Custom products (such as special orders or personalized items) can unfortunately not be returned nor refunded. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on gift cards.
• Exchanges - The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
• Refunds - We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
• Return Product Condition - Customers are responsible for securely packaging return items to ensure they arrive in original, undamaged condition. Items that are damaged, scratched, scuffed, etc. due to improper packing or handling may not be eligible for a full refund. Please take care when repacking—returns must meet our quality standards to be accepted.

A complete 2-year warranty provided by D-BOX Technologies inc. effective from the date of purchase.

Troubleshooting and customer support provided by Advanced SimRacing (info@advancedsimracing.com)